Chief of Staff to the Chief Operating Officer

As the Chief of Staff to the Chief Operating Office (COO) at GitHub, you’ll work directly for the COO on strategically chosen projects, decision making, and messaging to help operate the GitHub business and help build the culture of our organization. You'll be a critical partner to other Operations stakeholders across the business, communicating plans, elevating questions, and paving our path forward. You’ll also be a key advisor, confidant, and executor for the COO as GitHub embarks on its next era of helping developers around the world.

You will collaborate with the COO’s leadership team to generate and implement recommendations to more efficiently operate and scale our operations programs and the overall business. This includes setting rhythms and cadences of staff meetings, gathering of feedback from 1:1s throughout the Operations organization, and synthesizing that into opportunities for improvement, messaging to the organization, and enablement of the entire GitHub business. You will help GitHub put its best foot forward through your facilitation of highly visible meetings with leaders at GitHub and executives at many of the world's most recognizable brands.

Your work will include contributions to the business’ direction, performance analysis, annual planning, business intelligence, executive meetings, communications, and more. You will act as a conduit between functions both within the Operations organization and across the entire business and act as a confidant and key executor for the COO.

This role requires a highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence across a wide variety of areas.

Responsibilities

Team

• Coordinate quarterly and semester-based reporting at the company level to ensure we’re effectively working towards our audacious goals.
• Research, document, and offer recommendations to keep the organization on a path of continuous improvement.
• Represent and drive strategic, functional, and business updates for the Operations organization.
• Set rhythms for business reviews within Operations and partner and participate in company-wide business reviews.
• Co-maintain reviews and meetings, building agendas, capturing key insights, and tracking action items to completion.
• Collaborate with Internal Communications and Executive Briefing teams to prepare COO for customer meetings, conferences and events.

Communications

• Assist in building, cascading, and enabling GitHub’s key cultural values both within Operations leadership, the entire business, and, when appropriate, external stakeholders.
• Communicate discoveries, progress and results from initiatives to management and/or the broader organization.
• Aid the COO in weekly prioritization of speaking opportunities, messaging needs, decision making and progress reviews in partnership with Executive Communications partners.

Strategy

• Provide the COO with insightful data-driven recommendations in all facets of business by building repeatable processes for business intelligence in partnership with the Operations team.
• Lead initiatives and projects on behalf of our COO, advancing both the goal clarity and project execution.
• Obtain cross-functional knowledge to understand issues, trends, and perspectives that may influence the business and connect the dots for key stakeholders to drive increased alignment.
• Attend meetings on behalf of the COO and speak as their representative when appropriate.
• Act as Chief Operating Officer’s proxy and highly-accessible information source for other major functions, including Product, Engineering, Marketing, Revenue, HR, Talent Acquisition, Finance, and Legal.

Required qualifications

• 12+ years of experience driving operational process by partnering effectively with cross-functional teams
• 5+ years of experience working in a highly technical industry
• 3+ years experience building or utilizing business intelligence platforms to make data-driven decisions in a cross-functional environment
• Experience partnering effectively with cross-functional teams or projects and a demonstrated ability to navigate ambiguity through curiosity and research.
• Excellence in written business communications, including artifacts considered executive-ready and a proven pattern of high-quality decision making with a strategic impact.
• Problem-solving using frameworks, making the goal clear and execution efficient.

Preferred Qualifications

• Previous experience as a Chief of Staff and in management consulting with demonstrated Program Management skills on complex initiatives.
• Experience with financial reporting, annual budgeting and planning, or similar processes at a company or large sub-organization level.
• Knowledge of modern software development workflows, tooling, ecosystems and a familiarity with techniques and patterns of organizational design.
• Proven results in working with C-level stakeholders and the ability to lead through influence.
• Travel Requirements ~ 25%

Minimum salary of $105,400 to maximum $279,500

These pay ranges are intended to cover roles based across the United States. An individual's base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

Location: In this role, you can work remotely from anywhere in the United States.

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