Overview:

Why Aerotek?

Aerotek is a part of Allegis Group, the #1 Staffing Agency in the United States. We are a privately

held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.

Your development is the key to success. .

As a team of driven individuals, we push ourselves and those around us to develop personally and

professionally. We believe each person brings a broad range of unique experiences and perspectives, rooted in a different set of identity and cultural attributes. We pride ourselves on building relationships in which we seek to understand, meet people where they are, and celebrate our diversity- all of which drives our high performance, engagement and innovation.

Job Summary

The Workers Compensation Supervisor will preserve company assets via management of Workers' Compensation claims, as well as develop design and implementation of procedures, processes, and controls, required for managing Workers Compensation claims for Aerotek/Actalent/Aston Carter. Will oversee the daily activities of the Workers Compensation department. This includes direct supervision of the Claims Review Specialist, Return to Work Specialist and Compliance Analyst. Will be responsible for identifying loss trends and creating processes to mitigate those trends. Will set and manage performance requirements for the team.

Essential Functions:

• Provide ongoing training on workers' compensation process including investigation, claims management and follow-through
• Perform monthly audit of team's calls, claims management and documentation
• Drive excellent performance from your team that will bring sustain superior customer service and response time
• Measure performance with key metrics such as calls abandonment, call waiting, etc.
• Assist with development of strategies to increase overall productivity rates
• Ensure adherence to polices for attendance and schedule.
• Ensures that Claim Management team and adjudicates claims according to insurance industry standards, TPA's best practices and state laws
• Prepare monthly/annual results and performance reports
• Provides reporting on TPA efficiency benchmarks
• Coordinates claim reviews and claim audits
• Supports the partnership with Regional Safety Managers to identify trends and opportunities for improvements in tools, training or processes and procedures.
• Educates, trains, and assists the field office as to the workers compensation program, and their respective responsibilities in carrying out the workers compensation program
• Monitors and updates state required medical panels and develops special handling for medical clinics used.
• Ensure company adheres to the various state workers' compensation laws
• Interfaces with Clients and field offices on workers' compensation issues
• Maintains contact with outside law firms to ensure claims are being moved through the judicial process effectively and efficiently.
• Oversees large loss, settlements, and reserves over Claims Review Specialist authority
• Leads and manages special projects as assigned by Controller.
• Performs administrative procedures including developing job descriptions, hiring, performance review and monitoring productivity.

Supervisory Duties:

• This position may or may not have direct reports. In the event that an direct report is assigned, executes supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

• Bachelor's Degree from an accredited college or university with major coursework in Business, Risk Management or similar field; or, comparable combination of experience and professional certifications
• 3+ years experience (minimum) of workers' compensation claims management or risk management experience required
• 2+ years experience (minimum) prior supervisor experience in workers' compensation required
• Knowledgeable in workers compensation claims investigation and laws.
• Multiple Jurisdictional experience
• Ability to lead a claims team in the oversight of the TPA

#AerotekCorp

Connect With Us!Not ready to apply? for general consideration.
Our People Are Everything. For more than 35 years, Aerotek Inc. has built a reputation for providing the highest-quality staffing and workforce management solutions. With deep expertise in the manufacturing, logistics, construction, aviation and facility management industries, we partner with more than 13,000 clients and 200,000 light industrial and skilled trades contract employees every year. Our people-focused approach connects quality talent with meaningful work and continuous opportunities. Headquartered in Hanover, Md., Aerotek operates a unified network of over 250 offices across North America. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.