Job Description

Local long-standing truck line North Park Transportation Co in Denver, CO has an immediate entry level full time Customer Service/Data Entry opening. This is an in-office position reporting to the Office Manager located in the corporate office in Denver, CO.

North Park Transportation is a Leader in Regional LTL Carrier Services, providing 75 years of Quality Service to Customers in Colorado, Wyoming, Utah, Montana, South Dakota and Nebraska.

We are employee owned and employee driven. When you work at North Park Transportation, you become an owner. Our employees share directly in the profits of the company as they have for over thirty years. Simply put, there's no better incentive plan anywhere in the business. It's world class.

North Park Transportation has a policy of promoting from within prior to looking externally so we are looking for employees who want to grow with us whether that is on the Operations side of the business or into Accounting Department!

Pay Range: $18-$20.00/hr, depending on experience.

Hours: 7:00am-4:00pm, Monday through Friday. May be occasional OT.

RESPONSIBILITIES:

• Responsible for successfully providing excellent customer service duties, as well as support other positions as needed.
• Answer phones and respond to emails in a courteous and timely manner.
• Perform general customer service such as tracking status of shipments, assisting clients with correctly completing the Bill of Lading, answering Terminal questions and processing incoming pickups.
• Respond timely to internal and external issues or questions to ensure satisfaction.
• Assist dispatch with scheduling freight delivery appointments.
• Scan and send Bill of Ladings, Delivery Receipts and other documents as needed both internally and externally.
• Complete Bills on Hold report-releasing bill on an as-needed basis.
• Assist walk-in clients as needed.
• Assist with freight manifest.
• Prepare reports by collecting, analyzing, auditing or summarizing information.
• Assists with general office duties such as filing and copying.
• Obtains documentation from clients for additional services and reconsignments.
• Works outside of general job description duties to assist others on an as-needed basis.

REQUIREMENTS:

• High school diploma or equivalent.
• 0-2 years’ experience in customer service.
• Must have strong typing and 10-key skills.
• Must be able to communicate effectively in an office environment and with vendors, clients and employees as needed to perform essential duties and job functions.
• Ability to handle multiple requests and priorities.
• Strong attention to detail.
• Strong organizational skills and interpersonal skills.

PREFERRED:

• Knowledge and experience in the transportation industry.
• Experience with the AS400 operating system.

BENEFITS:

• Employee Stock Option Plan - When you work at North Park, you become an owner. Our employees share directly in the profits of the company as they have for over thirty years. After an employee has 1 year of employment they are eligible for ESOP which is an Employee Stock Program. The Company places a portion of its bottom line profits back to employees.
• Medical, Dental and Vision Insurance - Our Medical plan is a Cigna Open Access Plan (You won't need to change any of your current providers with our plan!).
• Paid vacations, holidays and sick time.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Denver, CO 80216: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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