Sprinkler Warehouse - Customer Service Representative

Job description:

Sprinkler Warehouse is the largest online lawn sprinkler supply store in the nation. We love the excitement of being the biggest and best e-commerce website in our industry. We're proud of our fun and rewarding work environment.
You'll be glad you applied to Sprinkler Warehouse.

Start Date: - Immediately - Hiring Now

Type: Full-Time position

Location: Physical Office

• Office setting with friendly, team-oriented staff.
• Candidates should anticipate a fast-paced productive environment.

Rate: Based on experience

• Starting Salary (based on experience): $17.00 to $20.00 per hour
• Full benefits package (Health, Dental, Vision, Life, 401k plan)
• Birthday Off - with pay
• Free Snack room (drinks, snacks, coffee)
• Bonus Opportunities Available
• A Fun place to work with lots of Benefits!

As a Customer Service Representative for our company, you will:

• Answers calls from customers wanted to place an order from our ecommerce website
• Answer incoming customer inquiries about product details, return policies, billing issues, and general concerns.
• Collaborate with management teams to stay updated on new products, services, and policies.
• Record customer information within our customer service database.
• Engage with clients in a friendly and professional manner while actively listening to their concerns.
• Offer support and solutions to customers in accordance with the company's customer service policies.

Candidates must have:

• A passion for working with people and offering empathetic support with a positive attitude.
• The ability to use multiple computer applications while talking to clients over the phone.
• Excellent written and verbal communication skills.

Candidates must be available:

Monday through Friday 8:00 AM to 5:00 PM

Weekend Opportunities- Saturday-Sunday

Important: Resumes MUST BE presented in-person at Sprinkler Warehouse.

Application Process - present resume in person

Provide Resume and Complete an application in person

Job Location:

Equal Opportunity Employer.

Veteran Friendly Employer. Heritage Landscape Supply Group believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

Benefits