Job Description

Job Summary

The Customer Service Representative provides support to both internal and external customers for sales related activities. Prepares Quotations and Sales Orders, communicates progress to the customer, interfaces with other functions such as Credit/Collections, Sales, Warehouse, Procurement, etc. to ensure customer and business expectations are met.

Roles and Responsibilities:
Interface with customers both internal and external.
Prepare and maintain Quotations using SAP.
Prepare and maintain Sales Orders, perform contract review.
Ensure to match the original Cameron SAP quotation, taking care to review any special requirements regarding product, delivery, documentation, packaging, Trade Compliance, etc.
Initiate Engineering Work Requests (EWR) when necessary.
Provide progress reports to customers.
Interface directly with other functions including, but not limited to, Credit and Collections, Sales, Warehouse, Procurement, and other necessary departments to ensure effective and timely service to customers.
Expedite and escalate customer requests to management as needed.

Minimum Job Qualifications

High School Diploma.
+4 years' experience in sales, commercial related, or similar manufacturing environment.
Proficient in MS Office products.
ERP systems is mandatory.
Candidates must be able to legally work and reside in the US, without sponsorship.

Preferred Qualifications

Pressure Control Equipment and Oilfield Experience a plus
Trainable / aptitude to learn and use product knowledge
Experience in SAP is desired
Self-motivated, responsible, strong work ethic, leadership aptitude, clear communication skills and personable
Effective communication and organization skills
Creative and innovative problem solver

AutoReqId

69381BR

Title for Posting

Customer Service Specialist

PSA/Division

WCE

Division

WEC - WCE (Well Construction Equipment)

Job Discipline

Technology

Employment Status

REGULAR

Basin

AMERICAS LAND

Country

United States

State/Region/Province

Texas

City

Houston

Disclaimer

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, pregnancy (including pregnancy, childbirth and related medical conditions), marital status, or other characteristics protected by law. We are an “Equal Opportunity Employer". For more information regarding your rights, refer to the latest version of the "EEO is the Law" poster, the "EEO is the Law-Supplement" poster, and the "Pay Transparency Nondiscrimination Provision" located here: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
We will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state, and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact accommodationhotline@slb.com to request assistance. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.
We are committed to a culture where everyone feels like they belong. To learn more about our diversity, equity, inclusion commitments, please visit our Diversity & Inclusion | SLB (slb.com) for more information.
SLB is a VEVRAA Federal Contractor- priority referral Protected Veterans requested.

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