Job Description

Who We Are:

Big Table is a fast-growing Christian non-profit that provides care for the largest industry in the nation - those working in the restaurant and hospitality industry. It is a vibrant industry full of gifted, creative, and generous people. It is also an incredibly tough industry that is the catch basin for the most marginalized in the country: at-risk teens, single parents, minorities, new immigrants, income-insecure seniors, and those formerly incarcerated working to build new lives. Many work inconsistent hours at multiple jobs, that push relationships past the breaking point. The stress levels are constantly high and most have no safety net, insurance, or benefits. It is the industry with the highest rates of drug and alcohol abuse in the country. Now with the COVID-19 crisis, the industry faces entirely new challenges as it seeks to rebuild.

Our Mission:

Guided by the remarkable example of Jesus, Big Table exists to see the lives of those working in the restaurant and hospitality industry transformed by creating community and caring for those who are in crisis, transition, or falling through the cracks.

Big Table is joyfully committed to care for all who work in the restaurant and hospitality industry without any strings attached. We do so specifically because of our faith that God created each person for eternity, and each person we engage with is of infinite value. We share our Christian faith and model Christ’s love as we care and build trust rather than lead with this on our website or print materials because the perception of Christian faith in the restaurant and hospitality industry is uniquely negative and would keep us from engaging the very people we are called to serve.

What We Are Looking For:

Big Table seeks a highly-skilled and detailed-oriented full-time (32 hours) Office and Volunteer Coordinator for our Big Table location in Spokane. This individual will play a vital role in providing support to the Spokane team.

Who You Are:

CHRISTIAN FAITH is core to your identity, but this faith is marked by deep grace and a delight to care for all regardless of their own interest in faith.  You are all about the details and follow through but have grace for your team. You thoroughly complete each task assigned to you with excellence and are able to seamlessly manage multiple projects at the same time. You find satisfaction in maintaining systems accurately and easily stay focused on the task at hand. You are resourceful and find joy in supporting a team to reach their highest potential. You enjoy a culture marked by integrity, honesty, and support that values thoughtful feedback and inspires ongoing learning and development. You are pliable and joyful and would be comfortable in a fast-growing organization that is continually evolving.

*Big Table is permitted to give employment preference to those who share our Christian faith under the Religious Exemption clause of Title VII of the Civil Rights Act of 1964. For more information, please refer to the EEOC Compliance Manual, Section 2-III, B4bi.

PRIMARY RESPONSIBILITIES

ADMINISTRATION | OFFICE

• Provide clerical, project, and systems support to City Director, Care Director, Operations Administrator, and Care Coordinators.
• Manage and audit the database of all donations and in-kind donations, updating accounts with information (address change, email change, journal entries, church affiliation).
• Reconcile donations with donations report from Headquarters (monthly).
• Report daily (cash and check) deposits to HQ.
• Create and monitor required invoices and receipts.
• Oversee and update administrative systems including failed transaction reports and resolution.
• Maintain the Giving Partner Gratitude structure and giving partner lists, and send gift acknowledgment letters out quarterly and after each dinner.
• Update Mailchimp with new email addresses received from events, donations, etc.
• Track and maintain grant reporting deadlines.
• Social Media communications plan and execution under HQ guidance.
• Weekly review City Director's calendar to enter all development meetings and contacts into eTapestry/Charity Engine.
• Prepare meeting folders as needed for development purposes.
• Arrange travel schedules: plane tickets, room reservations, and car rentals.
• Office Management: ordering and stocking supplies, watering plants, and managing office appearance. Alert hte building manager of any necessary office repairs or concerns. Other duties as assigned.

VOLUNTEER COORDINATION

• Initiate outreach to find volunteers.
• Screen volunteers (interviews, required background checks) and match volunteers to needs.
• Train volunteers.
• Schedule and supervise volunteers.
• Coordinate Coaching volunteers to further Big Table’s mission in partnership with Care Director.
• Celebrate volunteers.

EVENT SUPPORT

• Assist Operations Administrator with event coordination as directed.
• Assist Operations Administrator with the development and execution of all event communication.
• Update and maintain guest lists and registrations.
• Update tracking systems with attendees: eTapestry, Mailchimp, and Care Database.
• Maintain inventory of all event supplies, decorations, and packing lists.
• Upload photos to Flickr and create “Thank You” canvas pictures for all events.

TEAM ENGAGEMENT

• Aid in welcoming new employees – supply keys, specific office supplies, and equipment. Coordinate training materials and track training schedules to ensure all training is executed.
• Celebrate employees and build team unity by coordinating staff retreats, birthday lunches and special occasions.
• Engage in special projects and other office duties as directed.

CHARACTER, SKILLS, AND EXPERIENCE OF AN IDEAL CANDIDATE

· Passion for our mission and compassion for people.

· Comfortable working independently with minimal supervision.

· A drive to get the details right and strength in handling multiple projects simultaneously.

· Ability to be flexible, creative, and work effectively with various people during periods of an increased and varied workload.

· Ability to work effectively under pressure.

· Respect for and careful adherence to expectations of confidentiality.

· A sense of humor.

· Conflict management skills and problem-solving ability.

· Computer proficiency in Word, Excel, PowerPoint, and Publisher – familiarity with donor management software and a willingness to learn new software.

· Willingness to attend meetings and programs outside of normal working hours.

· A delight in great food and the community created around a table.

· College degree with applicable skills desirable.

· Restaurant and hospitality industry experience desirable.

HOW TO APPLY

Submit the following REQUIRED documents:

• A current resume.
• A cover letter describing why you would be successful in this position that highlights relevant experience.
• A brief statement of faith.

Job Types: Full-time, Part-time

Pay: $28,000.00 - $29,500.00 per year

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Parental leave

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Spokane, WA 99201: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Administrative: 1 year (Preferred)

Work Location: In person

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