Job Description

The Retail Manager position is an exciting opportunity for an energetic, entrepreneurial manager who is constantly seeking a better way to conduct business at our flagship Northwestern University account in Evanston, IL. Our Retail Managers are responsible for a successful retail food service operation and will perform a variety of duties including the planning and supervision of special functions, the maintaining of cash controls and payroll records, and the hiring and training of our hourly team members. They also ensure customer satisfaction and good public relations through the safe and efficient uses of resources.

Key Responsibilities:

• Oversees daily administrative and operational tasks
• Handles all aspects of staff management
• Manages all financials including budget development, forecasting, and financial reporting
• Maintains knowledge of the market place and trends
• Coordinates marketing efforts with the Business needs to maximize revenues and satisfaction
• Manages cost controls and control expenditures for the account
• Oversees sanitation and safety of assigned unit(s)
• Purchases and manages inventory
• Rolls out new culinary programs in conjunction with marketing and culinary team
• Serves as the direct liaison with the client

Preferred Qualifications:

• Culinary degree preferred, or A.A. Degree plus related experience
• Three or more years supervisory experience in food service operations
• Prior supervisory experience
• Knowledge of retail, food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Leadership, management and coaching skills
• Communication skills both written and verbal
• Financial, budgetary, accounting and computational skills
• Proficient computer skills including Microsoft Office programs, e-mail, the Internet and other necessary computer programs
• ServSafe® Certified

Job Type: Full-time

Pay: $60,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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