When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.

Take a leap of certainty … with Ansys.

Summary / Role Purpose

This pivotal role will enable Ansys critical digital transformation, working with key leaders and stakeholders to put your thumbprint on the future of processes and technology.The Senior Director, Enterprise Applications is the single point of responsibility for the Sales organization and Channel Partners when it comes to the technical implementation of the global CRM systems (Salesforce and Siebel). They will interface with the technical project leaders, the IT PMO, the executive leadership team, the head of global Sales, regional leadership, the System Integrator (SI team), and other key stakeholders. This position provides the necessary leadership, analysis, and design activities related to the development of customer applications.

Key Duties and Responsibilities

• Create & manage deliverables for the CRM applications with "to be" and "as is" solutions to better match targeted business outcome objectives. Ensure all components of the technical architecture are properly integrated and implemented.
• Contribute thought leadership and technical strategy by collaborating with IT leaders, business leaders, and sales organization to identify strategic and innovative uses of the CRM technology to drive business growth and profitability.
• Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work.
• Revisit current steering committee members and work with executive leadership to streamline decision making, drive effective timelines, accelerate time to value, enable execution and reduce project risk.
• Day-to-day management of the technical teams, working closely with the Program/Project Managers to provide information around scheduling, risks, issues, changes, etc.
• Recruit, develop, and lead a team of solution architects, business operations analysts, Salesforce developers, Siebel developers, QA Engineers, and .NET developers to advance technical solutions and propose solution alternatives within the context of the business drivers. Provide hands-on, expert-level technical leadership, coaching and mentoring to staff.
• Manage resources, capacity, delivery, and performance of technical team.
• Partner with the global product owner group to drive enablement and change management as systems are launched and operationalized; establish and update training programs and documentation for CRM technologies, processes, and best practices
• Review project roadmap, build project timelines and collaborate with the sales organization on meeting the execution timing and key project activities. Keep projects on task and on time.
• Maintain stakeholder engagement and alignment by providing clear communication, reporting and technical support throughout all stages of the project.
• Work with sales organization and channel partners to develop, architect, and optimize customer applications and infrastructure that enable sales to scale globally.
• Evaluate process/workflow enhancements to improve and optimize CRM performance. Ensure technical issues are resolved in a cost effective, efficient, and timely manner.
• Monitor feedback from the product owner groups to improve processes and adoption of the global CRM systems.
• Participate in CRM product review sessions to ensure compliance with the technical design.
• Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with key stakeholders as requested: review and involvement in all technical CRM reviews.
• Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.)
• Collaborate with the System Integrators to define configuration management processes and procedures for configuration items (code, configuration settings, etc.)

Minimum Education/Certification Requirements and Experience

• Bachelor’s Degree (technical field preferred)
• A minimum of ten years of experience leading a CRM (Salesforce) implementation and adoption withing a complex global environment
• Experience working with various levels of a sales organization to build trust and foster collaboration, bringing together the technical and operational side of CRM
• Has successfully worked through ambiguity and uncertainty in a fast paced, ever-changing work environment
• Has exhibited strong written and oral communication skills, experience presenting to leadership, overcoming objections, aligning teams and organization with excellent project management skills
• Proficiency with MS Office suite of products, including Outlook, Word, Excel and Power Point
• Expertise with Salesforce and Seibel development and its integrations/add-ons
• Data Quality and Master Data Management experience
• Working knowledge of Salesforce, Salesforce Pardot, Search (preferred Coveo), Cloud Data Warehouse and Analytics (preferred Snowflake)
• Agile (Scrum) Development
• Salesforce Administrator Certification
• Salesforce Certified CPQ Specialist
• Data analysis acumen
• Application lifecycle management (ALM) and automated requirements management (ARM) tools

Preferred Qualifications and Skills

• Proactive communicator, with a sense of urgency and transparency
• Strong ability and desire to build relationships
• Assertive, self-confident, executive presence
• Ability to tolerate ambiguity
• Resourceful, problem solver, able to see beyond the curve and take initiative
• Strong organizational skills and detail orientation

At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential in the knowledge that every day is an opportunity to observe, teach, inspire, and be inspired. Together as One Ansys, we are powering innovation that drives human advancement.

Our Commitments:

• Amaze with innovative products and solutions
• Make our customers incredibly successful
• Act with integrity
• Ensure employees thrive and shareholders prosper

Our Values:

• Adaptability: Be open, welcome what’s next
• Courage: Be courageous, move forward passionately
• Generosity: Be generous, share, listen, serve
• Authenticity: Be you, make us stronger

Our Actions:

• We commit to audacious goals
• We work seamlessly as a team
• We demonstrate mastery
• We deliver outstanding results

OUR ONE ANSYS CULTURE HAS INCLUSION AT ITS CORE
We believe diverse thinking leads to better outcomes. We are committed to creating and nurturing a workplace that fuels this by welcoming people, no matter their background, identity, or experience, to a workplace where they are valued and where diversity, inclusion, equity, and belonging thrive.

TAKE A LEAP OF CERTAINTY IN YOUR CAREER AT ANSYS

At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively we strive to change the world with innovative technology and transformational solutions. With a prestigious reputation in working with well-known, world-class companies, standards at Ansys are high – met by those willing to rise to the occasion and meet those challenges head on. Our team is passionate about pushing the limits of world-class simulation technology, empowering our customers to turn their design concepts into successful, innovative products faster and at a lower cost.

At Ansys, it’s about the learning, the discovery, and the collaboration. It’s about the “what’s next” as much as the “mission accomplished.” And it’s about the melding of disciplined intellect with strategic direction and results that have, can, and do impact real people in real ways. All this is forged within a working environment built on respect, autonomy, and ethics.

CREATING A PLACE WE’RE PROUD TO BE
Ansys is an S&P 500 company and a member of the NASDAQ-100. We are proud to have been recognized for the following more recent awards, although our list goes on: America’s Most Loved Workplaces, Gold Stevie Award Winner, America’s Most Responsible Companies, Fast Company World Changing Ideas, Great Place to Work Certified (China, Greece, France, India, Japan, Korea, Spain, Sweden, Taiwan, U.K.).

For more information, please visit us at www.ansys.com

Ansys is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Ansys does not accept unsolicited referrals for vacancies, and any unsolicited referral will become the property of Ansys. Upon hire, no fee will be owed to the agency, person, or entity.