Administrative Services Job at United Ground Express, Denver, CO 80249

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Job Description

Manager of Administration, HUB Services - Denver International Airport (DEN)

DEN00005580


Job Title: Manager, Administration

United Ground Express (UGE), a subsidiary of United Airlines, Inc., supports airline customers and flights at many airports across the United States. We assist customers from the moment they arrive at an airport through departure to their next destination. UGE is growing to expand to specific airports across the continental United States.
A job with United Ground Express will provide you with an exciting, fast-paced environment, the chance to leverage existing skills and learn new skills, and an opportunity to grow a career in the airline industry.
And to top it all off, you will get travel privileges through United Airlines, giving you access to one of the world’s most comprehensive global networks

JOB SUMMARY:

The Manager of Administration provides oversight and direction to the time and attendance, scheduling, shift bid and other administrative functions as well as leads the team of employees who complete these functions. This position will ensure reliability, efficiency, and customer care are kept at the forefront of service delivery by maintaining in-depth knowledge of operations, enforcing goal alignment/achievement, and ensuring compliance with all safety, quality, and compliance standards established by United Ground Express, United Airlines, and other stakeholders, as well as any regulatory authorities.

JOB RESPONSIBILITIES:

    Responsible for managing the administration of time and attendance (e.g. timecard approval, corrections and exceptions) for hourly and salaried employees.

    Accountable for timely and accurate processing of all time and attendance transactions.

    Responsible for report preparation and analysis for performance, budget analysis and budgetary presentations, and project coordination as required by the leadership team. Identifies key trends and escalates appropriately.

    Ensures team responds to employee inquiries regarding payroll information in a timely manner and resolves employee concerns.

    Create and manage the seniority-based, schedule bidding system.

    Actively participates in recognition and DEI initiatives within the Business Office and station.

    Demonstrates the highest level of confidentiality and ensures this is maintained among team surrounding all information in the Business Office and as it pertains to assisting with various employee information.

    Responsible for ensuring an efficient process with managing the station, badging/custom seal process, and tracking for new hires and existing agents.

    Manages a team of 6-10 employees, setting expectations in order to provide excellent customer service to all employees.

    Demonstrates the highest level of customer service to internal and external customers and to all stakeholders.

    Demonstrates impeccable time management skills and fulfills deadlines.

    Responsible for station ordering, supply chain management, par levels, and all station consumables.


MINIMUM REQUIREMENTS:

    Bachelor’s degree or equivalent training and experience required

    Minimum 4-6 years of experience required

    Proficient in Microsoft Office, Excel, Word, and PowerPoint

    ADP Time & Attendance system experience preferred

    Demonstrates a willingness to work together with all stakeholders to provide efficient service to colleagues and employees

    Excellent communication skills and strong attention to detail

    Ability to interact in a respectful manner with team and all stakeholders

    Experience working with Union represented work groups

    Strong ability to balance the requirements of multiple tasks simultaneously

    Takes initiative in identifying creative ways to approach existing processes

    Experience in a fast-paced complex operational organization with a large employee group preferred

ADA Specifications

    Ability to operate a computer to enter and retrieve data
    Ability to lift up to 70lbs on a consistent basis
    Ability to pass all pre-screening clearances (including fingerprinting, a background check, and drug screen)

SALARY RANGE: $68,000 - $74,000 UGE Team Members at DEN receive flight privileges aboard United Airlines as well as Paid Time Off (sick, vacation, paid parental leave), access to Medical (PPO), Dental, Vision, Personal Accident, and Life insurance; Flexible Spending Accounts, Long Term Disability, 401(k) with a company contribution, participation in the UGE annual incentive plan, Denver RTD EcoPass OR DIA Parking, and more.


UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

UGE Airport Management & Administrative
United States-CO-DEN - Denver
United Ground Express
Full-time

May 12, 2023, 3:28:11 PM

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