About Us:
Burn Boot Camp is a trendsetting franchise fitness organization with multiple locations throughout the Greater Madison, WI area.

Burn sets itself apart by creating a hybrid program of maximum intensity and gritty effort combined with unparalleled positivity, motivation, encouragement, and teamwork. The company strives to empower women & men to believe they can do anything they set their mind to, and with the support and dedication of the nation's elite personal trainers, clients learn the tools to reach their goals and create a new lifestyle. The supportive community at Burn Boot Camp is what makes it the strongest fitness company on the planet.

With 5 open locations in the Madison area our award-winning team is growing. We are actively seeking the strongest and passionate candidates to be a part of our dream team and spread the Burn Boot Camp mission at our Verona location.

Our Core:
We believe that everyone has untapped potential within them, and our gyms are safe spaces to work on unleashing your potential. We put in the work to disrupt the norm and get the results. We dream big and don’t settle for the status quo. We never accept less than 110% to help each other deliver the authentic Burn Boot Camp experience. We are always innovating together to give our clients an experience that no other fitness facility can provide. Never following, always leading, living ahead of the moment in fitness. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. We believe that we are stronger together and together we will rise.

Your Role:
As a Burn Boot Camp Ambassador/Receptionist, you will be a part of a dynamic team that positively affects the lives of our members and trial guests daily! This position is responsible for the operation and success of a fast-paced, high-energy fitness facility while building relationships with Burn members and the community to grow brand awareness and create an empowering and supportive environment that is inclusive for all.

Qualifications and Skills

• Excellent verbal, organizational, and written communication skills
• Enthusiastic, energetic, personable and friendly disposition
• Passion for health and wellness
• Team player
• Proficient in PC, Google Documents, and Outlook
• Mindbody experience a plus!
• Have a high level of understanding and presence in social media
• Ability to workout 2-3 camps per week in order to effectively explain the workout to prospective clients

Responsibilities and Duties

• Create and maintain a welcoming and energetic atmosphere for all members and prospective members
• Facilitate, track, and maintain the customer journey from inquiry and convert to a membership
• Respond to all inquiries on social media, text, phone, and email
• Curate social media content daily to keep members engaged and promote brand awareness and respond to post comments
• Schedule and oversee all Burn Ambassador shifts
• Track statistics and reports
• Facilitate and resolve member requests, issues, and concerns
• Order, track and maintain inventory
• Oversee cleanliness and maintenance of facility
• Facilitate equipment repair and ordering

Physical Demands

• Continual standing and walking during shift
• Continual talking in person or on the phone during shift
• Must be able to occasionally lift up to 75 lbs

Compensation:
Competitive Pay

Fast-Paced, Fun, Energetic Atmosphere

On the Spot Training

Opportunity for a heavily discounted or complementary Burn Gym Membership

Fitness Friendly Dress Code

Discounts on Burn Nutrition & Merch!

Scheduling:

Monday and Thursday evenings: 3:00PM-6:30PM

Friday evening: 3:00PM-5:30PM

Saturday Mornings: 6:45AM-10:30AM (must be available one Saturday per month)

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.