As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

As a Director of Product Management on our product management team, you will lead the development of products that solve business and user problems by collaborating with others.

• Define and manage product requirements for developers that provide the best solution for business needs and market requirements.
• Serve as agile/scrum product owner. Provide guidance to direct reports and developers, resolve impediments. Prioritize the needs of the business and users, then find the most efficient solution for developers
• Build a strong partnership with developers and quality assurance. Collaborate to find efficient ways to satisfy business and user needs.
• Drive progress. Monitor team to make sure that shifting priorities are conveyed to stakeholders and that there's a conscious decision between temporarily deprioritized versus permanently forgotten.
• Compose technical information into clear, concise product documentation for technical and non-technical audiences.
• Help team determine when a client's needs warrant a configuration option, such as when the needs are likely true for other clients.
• Lead, coach and mentor. May also hire, conduct performance reviews, make salary and promotion recommendations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned.

• Work closely with market-facing product management staff to understand the needs of each market segment across all products and initiatives. Critically evaluate information gained from multiple sources; reconcile conflicting inputs, through configurations where appropriate.
• Champion the product vision, strategy and roadmap to internal peers.

Share product enhancement ideas and their relative priority with market-facing product management staff.

• Define and manage product requirements for developers that provide the best solution for business needs and market requirements conveyed by market-facing product management staff.

Documentation includes user stories, use cases, acceptance criteria, business rules, data and process flows, functional and technical specifications, data/analytics/reporting and integration plans when warranted.

Help team determine when a client's needs warrant a configuration option, such as when the needs are likely true for other clients.

Use knowledge and experience to identify interdependencies as well as opportunities to leverage existing functionality for newly defined needs. Champion platform-wide solutions. Guide team.

Consistently address performance & reliability, compliance & security, usability & design, analytics & reporting, admin & content management, and browser use & compatibility.

• Build a strong partnership with developers and quality assurance at all levels.

Collaborate to find efficient ways to satisfy business and user needs. Improve collaboration between product management, product development and user experience.

Serve as agile/scrum product owner. Provide guidance to direct reports and developers, resolve impediments. When making decisions, prioritize the needs of the business and users, then find the most efficient solution for developers

Drive progress. Monitor team to make sure that shifting priorities are conveyed to stakeholders and that there's a conscious decision between temporarily deprioritized versus permanently forgotten.

Anticipate, identify and resolve complex issues; Help the organization keep a balanced perspective of risk and reward, and mitigate risk as appropriate

• Facilitate process revisions or improvements with Implementation team if warranted.

Ensure Product Support team is prepared.

Compose technical information into clear, concise product documentation for technical and non-technical audiences.

Train others internally on products and recent development.

Approve deliverables that are visible to or affect clients

Participate in retrospectives to assess what is working well and lessons learned; take the lead on facilitating cross-product team improvements.

• Hire, lead, coach, mentor, conduct performance reviews, make salary and promotion recommendations, discipline as necessary.

Lead large cross-enterprise teams; promote collaboration and teamwork.

Designs new tools, processes and systems to improve product management capabilities.

FREQUENT INTERACTIONS

You will frequently interact with product management team members and Dev/QA. You will also interact with executive leadership.

SUPERVISORY RESPONSIBILITIES

If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Direct Reports (titles): 4-5 Analysts
• Indirect Reports (titles): N/A

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Passion for and extensive expertise in product management

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• MBA and minimum 8 years of software product management or business analysis experience
• Or degree in Computer Science or a related major and minimum of 10 years of product management or business analysis experience
• Prefer experience in healthcare, such as clinical quality and/or financial products
• Prefer experience in agile, scrum or kanban

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone
• Ability to travel

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Office Work Environment

TRAVEL

• Approximately 30% travel may be required

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.